Last updated: 24/04/2026

At Nishi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.nishibag.com.au.

1. Information We Collect
When you interact with our website, we may collect the following types of personal information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

Order Information

  • Purchase details
  • Payment information (processed securely via third-party providers)

Device & Usage Information

  • IP address
  • Browser type
  • Pages visited
  • Time spent on the site

2. How We Use Your Information
We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order or enquiries
  • Provide customer support
  • Improve our website and user experience
  • Send marketing communications (only if you opt in)
  • Detect and prevent fraud or misuse

3. Sharing Your Information

We may share your information with trusted third parties to operate our business, including:

  • Payment processors (e.g. Shopify Payments, PayPal)
  • Shipping and logistics providers
  • Marketing and analytics tools (e.g. Meta, Google)

We only share information necessary for these services to function.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve your browsing experience
  • Understand website traffic and behaviour
  • Support marketing and advertising efforts

You can control cookies through your browser settings.

5. Marketing & Advertising

With your consent, we may use your email to:

  • Send updates, promotions, and product launches
  • Retarget you through advertising platforms such as Facebook and Instagram

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.

6. Data Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

7. Your Rights (Australian Privacy Principles)

Under Australian law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (where applicable)

To exercise these rights, contact us at the details below.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: hello@nishibag.com.au
Website: www.nishibag.com.au

We respect your inbox.
We only send emails that add value. No spam, ever.

“We may use your email address to create custom audiences on advertising platforms such as Meta (Facebook & Instagram) to show relevant advertisements.”